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TPDDL introduces self meter reading to help consumers get actual bills instead of provisional ones

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New Delhi, Jun 3 (PTI) Power discom TPDDL has introduced a smart self meter reading feature to help its consumers get actual bills based on their usage, and not provisional ones, during the lockdown, a company spokesperson said on Wednesday.

The feature has been launched in line with the DERC (Delhi Electricity Regulatory Commission) guidelines to ensure the safety of consumers. Under this initiative, consumers can get bills based on the actual meter reading as opposed to the provisional bills, he said.

Due to the lockdown, provisional bills are being issued to consumers, based on their consumption pattern of previous months, in absence of manual meter reading.

Seven million consumers of the Tata Power Delhi Distribution Limited (TPDDL) will be sent a web link for self meter reading through SMS alerts. The link in the SMS will redirect them to the company”s official website, which makes the process extremely safe and secure, said the TPDDL spokesperson.

The consumers will generate an OTP by clicking on the link and entering their consumer number. They can then use the browser access camera to scan the power meter display to record the reading and submit it through the link, he said.

The readings, once submitted, can be accessed by the billing department of the company from the log on its website.

The manual meter reading was discontinued due to the coronavirus pandemic and the lockdown, and is being gradually restored now, he added. PTI VIT IJT

Tata Power Delhi Distribution Limited (Tata Power-DDL) is a joint venture between Tata Power and the Government of NCT of Delhi with the majority stake being held by Tata Power Company (51%). Tata Power-DDL distributes electricity in North & North West parts of Delhi and serves a populace of 7 million. The company started operations on July 1, 2002 post the unbundling of the erstwhile Delhi Vidyut Board (DVB). With a registered consumer base of 1.8 million and a peak load of around 2106 MW, the company's operations span across an area of 510 sq. kms. Tata Power-DDL has been the front-runner in implementing power distribution reforms in the capital city and is acknowledged for its consumer friendly practices. Since privatization, the Aggregate Technical & Commercial (AT&C) losses in Tata Power-DDL areas have shown a record decline. AT&C loss is a measure of overall efficiency of the distribution business which is the difference between units input into the system and the units for which the payment is collected. Today, AT&C losses stand at 7.3 % which is an unprecedented reduction of around 84% from an opening loss level of 53% in July 2002.

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