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Watch Mr. Ganesh Srinivasan, CEO, TPDDL express his views in a panel discussion on Rajya Sabha TV

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Watch Mr. Ganesh Srinivasan participate in a panel discussion, ‘The Big Picture: Rights of Electricity Consumers’ on Rajya Sabha TV, he shares how Tata Power-DDL welcomes the set of rules that the Ministry of Power has specified to safeguard the ‘Rights of Electricity Consumers’ and empower the consumers. Mr. Srinivasan stressed on the company’s ethos that ‘customer is at the centre of everything’ and how this move by the ministry will give a push to discoms across the country to mature and ensure quality services.

Tata Power Delhi Distribution Limited (Tata Power-DDL) is a joint venture between Tata Power and the Government of NCT of Delhi with the majority stake being held by Tata Power Company (51%). Tata Power-DDL distributes electricity in North & North West parts of Delhi and serves a populace of 7 million. The company started operations on July 1, 2002 post the unbundling of the erstwhile Delhi Vidyut Board (DVB). With a registered consumer base of 1.8 million and a peak load of around 2106 MW, the company's operations span across an area of 510 sq. kms. Tata Power-DDL has been the front-runner in implementing power distribution reforms in the capital city and is acknowledged for its consumer friendly practices. Since privatization, the Aggregate Technical & Commercial (AT&C) losses in Tata Power-DDL areas have shown a record decline. AT&C loss is a measure of overall efficiency of the distribution business which is the difference between units input into the system and the units for which the payment is collected. Today, AT&C losses stand at 7.3 % which is an unprecedented reduction of around 84% from an opening loss level of 53% in July 2002.

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